- What is the difference between the Fledermaus 7 bundles?
You can find the differences between all of the Fledermaus 7 bundles here. We also have a comparison PDF that you can view here.
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- I purchased Fledermaus version 6, how do I upgrade to version 7?
In order to upgrade to version 7 you need to be under Maintenance. If you are not under maintenance and would like to upgrade to version 7, please fill out this form and specify that you are interested in upgrading!
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- Who do I contact for purchase information?
If you would like to get pricing information, email: sales@ivs3d.com
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- What are the main difference between Fledermaus 6 and 7?
- simplified import of data directly into Fledermaus
- updated rendering of objects for smoother interaction and exploration in Fledermaus
- fully updated geo-referencing supporting standard datum, projections and transformations
- integrated temporal reference system for visualization in 4D
- new project and source data management tool - the NEW DMagic
- new multibeam backscatter processing module - FM Geocoder
- new bundles to support clients workflow - Viz4D, Hydro, Habitat, Offshore and Pro
- updated free viewer - iView4D
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- What happened to the license.dat format that you were using with version 6?
With Fledermaus 7 your license files are named similar to: "20090324-1221_0123456789.lic". It will be dated, and as you receive a new license file you can just add it into the "licenses" directory. For more information about Fledermaus 7 licenses please read KB article "00000039"
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- Where do I go to report a bug?
If you have discovered a bug with our software, to report the problem click here. Please provide us with the details and the steps to reproduce the bug. This will help testing and resolving the bug that much easier. After sending in the bug report you will receive an email that will include a case number. If you have any further questions after that, please reply to that email.
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- What operating system can I use to run Fledermaus on?
To see which operating systems and distributions are supported, please see our Platforms Overview page.
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- What are the hardware recommendations for running Fledermaus?
Here is a list of our minimum and recommended guidelines to consider when purchasing Fledermaus. For more information please see "00000051" on our Knowledge Base.
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- What licensing options do you provide for Fledermaus?
Fledermaus needs a license to run on your machine. Currently there is three different types of licenses that are supported: a node-locked license which is tied to a particular computer, a dongle/hardware key which plugs into your USB port, or a network license server. Network servers allow a number of licenses to be put on a central computer. These licenses can then be checked out, used, and then checked back in by computers on the network. For more information about setting up these different license types, please see the Licenses section in our Knowledge Base.
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- How can I convert my SD files from version 6 to version 7?
We have included two new conversion cmdop tools that you can use to convert your version 6 SD's to version 7. They are called, objectbuilder, and sd6to7. For more information about how to use these commands please read KB article "00000098" at our Knowledge Base.
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If none of the above questions help answer your problem, please visit our Knowledge Base for a full list of questions and answers.